Clever communication will separate you from the crowd and make you stand out
If you sometimes struggle to express yourself in writing, speaking or even in your body language, know that you’re not alone. However, self-expression is vital when it comes to communicating because it affects every area of your life – especially your career.
In Smart Way #12 I talk about the two key ways to improve your self-expression. Firstly, you’ll need to work on Face to face communication. For instance, when you meet someone, give them a firm handshake, smile and look them in the eye, then speak clearly. You’re also going to need to communicate who you are in a CV (Curriculum Vitae) and email which is the language of business.
Watch out for:
- Emailing or CV layout – create mental space for the reader – use more paragraphs
- Email Subject line – make it relevant and change it – don’t use old emails to create new ones that have different content. That’s lazy and your new email will get missed.
- Content on anything – Be clear, concise and use correct grammar.
While there is plenty to consider, the golden rule that applies to all written communication, is never put anything in writing anything you wouldn’t want your grandmother to read! Whatever you put into writing can be widely shared these days, so think before you send.
Because email is the most widely used medium for communication at work, always use good people skills when writing emails; if someone asks for a response, reply as soon as you can.
This is just one way of communicating good manners- something that goes a long way when you are building great connections. Remember, the people you’re in contact with may not be able to help you directly, but they probably know the person who can.
Add value to the people who know the people who can add value back to you!